FAQ
Do I need any technical or design experience?
No. Every feature - website generation, chatbot setup, ad campaigns, and social posting - is designed to work from a few plain-language inputs.
How long is the free trial?
Every new account gets 24 hours to try Convotra. When the trial ends, choose a plan from Plans & Features to carry on, or request an extension on the same screen. There is no charge without your confirmation.
Can I use my own domain?
Yes, on a paid plan. Every website starts on a free convotra.website address, and you can connect your own domain at any time from Website.
Where do my leads go, and can my sales team use it?
Every enquiry from your website, chatbot, WhatsApp and Instagram lands in Leads, the built-in CRM. Paid plans add the pipeline board, follow-up dates, notes and Excel or Google Sheets import. Top plans add a sales team who sign in to the CRM only, monthly targets and automatic lead sharing.
Can the AI break my website?
Every AI change can be checked before it goes live and undone from History, and a snapshot of your design is saved before changes so the whole site can be put back exactly as it was.
What uses AI credits?
AI actions such as editing your website with AI, writing a blog post, fixing SEO titles and suggesting replies use credits from your monthly allowance. See what is left, or request more, under Usage & Resources.
Is my ad account data safe?
OAuth tokens for Google, Meta, and other connected accounts are encrypted at rest and never exposed to the frontend.